Adobe Reader is required to view this document.

Pdf File Don't have Abode Reader?
Download it here

Message from the COO


Carlos Ferrera, Solstice COO

Solstice is a unique organization. I’m proud of the people we have on our team and their sincere passion for what we do rings clear to our clients. I am privileged to be part of this company and share in the impact we make on people’s lives.

I firmly believe that Solstice is backed by the best talent in the industry and have stepped up to the challenge of being a great company and an industry leader. It is never easy to be held to higher standards. Yet that’s what occurs every day at Solstice. I am constantly awed by the time and effort each of our employees is willing to put in each day, to offer best-in-class service.

Our team is willing to embrace our values, not just as symbols, but for the words they represent: Integrity, Ethics, Customer Focus, Leadership, Adaptability and Flexibility, Initiative and Motivation, and Communication – values to guide our daily actions and decisions, avoiding the trap of doing what’s easy and always striving to do what’s right.

This is why we were voted one of Florida’s Best Companies to Work For. We sincerely care about what we do and nothing is more important than that.

What does this mean to you, our members? It means you are treated like family. It means our logo stands for a symbol of trust, honesty and integrity. It’s our promise to you that you are given the best quality of care, backed by the highest levels of service.

We look forward to serving you,

Strong leadership is fundamental in delivering a superior product with lasting value –driven by a dedication to service across all lines of business. Leading the Solstice brand compels us to build an organization that has a foundation built on service, access to quality care, and delivering a boutique approach to our clients.

As we pursue our mission of improving the lives of those we serve, and providing consumers with a delightfully fresh approach to their benefits, we place considerable emphasis on developing a leadership team that maintains a focus on the core values that make Solstice “Always Above the Horizon”:

  • Integrity and Ethics
  • Customer Focus
  • Leadership
  • Adaptability and Flexibility
  • Initiative
  • Communication

Our leadership team is passionate about working in a profession that makes a difference in the health of the individuals and families we serve. They take tremendous pride bridging the gap between receiving benefits and truly understanding how to maximize our plans to achieve optimal care. By providing a hands-on approach, the team has proven itself an integral part of wellness and family care, thereby raising the quality of life in the communities we so proudly serve.

Sign up for Solstice news

Be the first to know our latest news, and much more...