Message from the COO
Solstice is a unique organization. I’m proud of the people we have on our team and
their sincere passion for what we do rings clear to our clients. I am privileged
to be part of this company and share in the impact we make on people’s lives.
I firmly believe that Solstice is backed by the best talent in the industry and
have stepped up to the challenge of being a great company and an industry leader.
It is never easy to be held to higher standards. Yet that’s what occurs every day
at Solstice. I am constantly awed by the time and effort each of our employees is
willing to put in each day, to offer best-in-class service.
Our team is willing to embrace our values, not just as symbols, but for the words
they represent: Integrity, Ethics, Customer Focus, Leadership, Adaptability and
Flexibility, Initiative and Motivation, and Communication – values to guide our
daily actions and decisions, avoiding the trap of doing what’s easy and always striving
to do what’s right.
This is why we were voted one of Florida’s Best Companies to Work For. We sincerely
care about what we do and nothing is more important than that.
What does this mean to you, our members? It means you are treated like family. It
means our logo stands for a symbol of trust, honesty and integrity. It’s our promise
to you that you are given the best quality of care, backed by the highest levels
We look forward to serving you,
Strong leadership is fundamental in delivering a superior product with lasting value
–driven by a dedication to service across all lines of business. Leading the Solstice
brand compels us to build an organization that has a foundation built on service,
access to quality care, and delivering a boutique approach to our clients.
As we pursue our mission of improving the lives of those we serve, and providing
consumers with a delightfully fresh approach to their benefits, we place considerable
emphasis on developing a leadership team that maintains a focus on the core values
that make Solstice “Always Above the Horizon”:
- Integrity and Ethics
- Customer Focus
- Adaptability and Flexibility
Our leadership team is passionate about working in a profession that makes a difference
in the health of the individuals and families we serve. They take tremendous pride
bridging the gap between receiving benefits and truly understanding how to maximize
our plans to achieve optimal care. By providing a hands-on approach, the team has
proven itself an integral part of wellness and family care, thereby raising the
quality of life in the communities we so proudly serve.